Terms and Conditions

1. Services Provided

We provide a range of IT and digital services, including but not limited to:

• IT consulting and support
• Website design and development
• Website and email hosting
• Graphic design
• Software development
• Computer and network support

Additional services may be offered under a written proposal, order, or contract.

2. Website Use

• You may access and use our Site for lawful purposes only.
• You may not use the Site in any way that could damage, disable, overburden, or impair our servers or networks.
• Unauthorized attempts to access accounts, servers, or data are strictly prohibited.
• We may suspend or terminate access to the Site at our discretion for violations of these Terms.

3. Eligibility

You must be at least 18 years old or a legally registered business entity to use our services. By using our services, you confirm that you have the authority to enter into binding agreements.

4. Service Agreements

• Services will be defined in a written proposal, order, or contract agreed upon by both parties.
• Work begins once we receive acceptance and any required deposit.
• Deadlines and deliverables may change due to circumstances outside our control.

5. Payment Terms

• Payment terms are specified in your proposal or invoice.
• Deposits may be required before services begin.
• Late payments may incur 10% monthly interest or the maximum permitted by law.
• Unpaid invoices may result in suspension of hosting, support, or other services.

6. Client Responsibilities

You agree to:

• Provide accurate and timely information needed for services.
• Supply all necessary content, access, or approvals promptly.
• Ensure all materials provided comply with applicable laws and do not infringe third-party rights.

7. Intellectual Property

• Client Content: You retain rights to content you supply and grant us a license to use it for service delivery.
• Deliverables: Upon full payment, ownership of custom deliverables (e.g., websites, software, designs) transfers to you unless otherwise stated.
• Company Tools: Frameworks, templates, libraries, and code created or owned by us remain our property. You receive a license to use them as part of deliverables.
• Site Content: All text, graphics, logos, and materials on our Site are owned by us or licensed to us and may not be copied, redistributed, or used without permission.

8. Hosting & Email Services

• Hosting and email services are subscription-based and subject to availability.
• We strive for maximum uptime but cannot guarantee uninterrupted service.
• You are responsible for your own backups; we are not liable for data loss.
• Misuse of hosting or email services, including spam or illegal activity, may result in suspension or termination.

9. Support Services

• Computer and network support may be delivered remotely or on-site.
• Emergency or after-hours support may be billed separately.
• We are not responsible for hardware failures, third-party software, or unsupported systems.

10. Confidentiality

Both parties agree to protect confidential information shared during the course of services and not disclose it to third parties without consent, unless required by law.

11. Limitation of Liability

• Services and the Site are provided “as is” and “as available.”
• We are not liable for indirect, incidental, or consequential damages, including loss of data, profits, or business.
• Our total liability for any claim is limited to the amount you paid for the services in question.

12. Warranties

• We warrant that services will be performed with reasonable care and skill.
• We do not warrant that websites, software, hosting, or email will be error-free, uninterrupted, or 100% secure.

13. Termination

• Either party may terminate services with written notice.
• All outstanding fees remain due upon termination.
• We reserve the right to suspend or terminate services or Site access for violations of these Terms.

14. Third-Party Services

• We may rely on third-party providers (e.g., hosting, domains, software).
• We are not responsible for third-party failures, downtime, or service interruptions.

15. Governing Law

These Terms are governed by the laws of the State of North Carolina, United States, without regard to conflict-of-law principles.

16. Changes to Terms

We may update these Terms at any time. Updates will be posted on our Site with a revised effective date. Continued use of our Site or services after changes indicates acceptance.

17. Contact Information

For questions regarding these Terms, please contact us at:

Xinteger, LLC
P.O. Box 517
Claremont, NC 28610
(828) 962-8160